• “It’s that sense of powerlessness that destroyed my soul. I cannot be as good as I would like to be,  nor as bad as I think I need to be. I think you have the same doubts that your goodness was not rewarded” ― Paulo Coelho- The devil and Miss Prym

I moved to Florida but I still have my apartment in NY, that my sister resides in.

We noticed that we stopped receiving the electric bill in December.  Since then I have been calling ConEdison and asking them for a bill.  Finally 2 days ago I threatened to file a complaint with the state and they finally sent me the bill.

Originally there was only the dollar amount and there was no bills attached to it, then the 3 bills were uploaded.  It was eerie because I was logged into my account when I saw the bills changing from zero right in front of my eyes.

I almost fell off my chair.  Keep in mind that for the entire year period of Nov24 through Nov25 the total for 12 months was $2,005.00.

Below is what they are saying I owe now for 3 months:

I wrote them again and they replied that it was based on actual reading so that is correct.

Of course I replied that clearly something is wrong with the meter because a bill this large is ridiculous. Also, it was based on pictures I provided and not on actual reading.

My sister lives alone, works out of the home, so she is only there at night and weekends.  She takes cold showers (I know, crazy!), and is extremely aware of keeping bills low, specially growing up in Brazil.

They replied again mentioning the cold winter we are having in the east.  I wrote again, asking for a review or someone that I can talk to.  So now I am waiting to hear from them again to decide what my next step will be.

This is extremely frustrating and it makes me anxious.  It triggers the feeling of powerlessness and lack of control.  It is not the money, but the idea of unfairness, of being wronged.

Has anyone experienced anything like this?  How was it resolved?

Thank you for letting me vent.